Refund & Return Policy

To protect customer rights, if you need to request a refund, please contact our support team via email. We will process your request as soon as possible after verification.
Support Email: service@gamarrk.com

Thank you for your understanding and support. All updates and results will be sent to your email, so please check regularly.

Refund Guidelines

1. If you purchased a game or top-up item but did not receive the delivery email, you may request a refund by contacting customer service.
2. Once the game has been successfully delivered to your email, the purchase is considered completed and is not eligible for return or exchange.
3. Top-up items are non-refundable once they have been successfully delivered to your game account.
4. If you encounter payment failure, undelivered emails, or missing in-game recharge, please contact customer service for assistance.

SHIPPING

Shipping Time

We aim to process all orders within 24 hours.
If system maintenance or inventory delays occur, we will still process your order as soon as possible.

Shipping Way

1. Game Purchase

After verification, the game will be delivered via email to your registered email address.
Please ensure that your email can receive messages normally.
If you wish to receive the game at a different email address, please leave a note during checkout or contact us at:
service@gamarrk.com

2. Game Top-Up Items

Top-up items will be delivered to your game account via in-game mail after customer service verifies your order.

To ensure successful delivery, please enter the correct information in the “Note” section at the bottom of the checkout page:

• Game Account
• Server Information

Failure to provide accurate information may result in delivery delays.

If you have any further questions, feel free to contact our support team:
📧 service@gamarrk.com