This User Service Agreement (hereinafter referred to as “this Agreement”) is made by and between you (hereinafter referred to as “User”) and gamarrk.com (hereinafter referred to as “GAMARRK”) regarding the products and services provided by GAMARRK on its and/or its affiliated companies’ game platforms, including GAMARRK’s website, as well as the game services and other network services that GAMARRKis currently providing and may provide to users in the future, collectively referred to as The agreement entered into by (product and service). The customer is contracting with GAMARRK.com. All transactions are processed by GAMARRK.com, with its office located at Room 5003 Floor 5, Yau Lee Centre, 45 Hoi Yuen Road, Kwun Tong, Hong Kong. GAMARRK’s legal jurisdiction is Hong Kong.
Important note:
- This agreement is signed and takes effect on the date when the user obtains and uses GAMARRK and services. This agreement is made on Room 5003 FLOOR 5, YAU LEE CENTRE, 45 HOI YUEN Road, KWUN TONG, HONG KONG. If any disputes arise between the parties regarding the content or execution of this agreement (including but not limited to contractual or other property rights disputes), both parties shall resolve them through friendly negotiation; If negotiation fails, both parties agree to submit it to the jurisdiction and handling of the court where GAMARRK is located.
- Please carefully read the content of this agreement (especially the content in bold font). If the user disagrees with any content of this agreement, please do not register or use any products and services provided by GAMARRK . If the user uses the GAMARRK website, it means that they have reached an agreement with GAMARRK and voluntarily accept all the contents of this agreement and the User Privacy Agreement. Afterwards, the user shall not make any form of defense by not reading/agreeing to the content of this agreement and the User Privacy Agreement.
- Please note that GAMARRK may modify and update this agreement from time to time, and users agree to keep an eye on the latest version of this agreement at any time. Please carefully read and understand this agreement before using GAMARRK ’s products (or services) to ensure that you always have an understanding of the latest version of this agreement. If the user does not agree or accept the terms and conditions of this agreement, please do not continue to use the products and services provided by GAMARRK, otherwise it will be deemed that the user agrees to accept the revised content of this agreement.
- GAMARRK reminds users to carefully read all the terms of this agreement, especially the clauses that exempt or limit GAMARRK’s liability (such clauses usually contain words such as “not responsible” and “not guaranteed”), clauses that restrict users’ rights (such clauses usually contain words such as “not”, “should not”, “not allowed”, “prohibited”), legal application and dispute resolution clauses.
- If the user is under the age of 18, please read this agreement with the legal guardian and pay special attention to the terms of use for minors. If a minor continues to use the games and services provided by GAMARRK, it shall be deemed that the minor user has obtained the legal guardian’s consent to the user’s enjoyment of the games and services provided by GAMARRK, payment of fees to GAMARRK, and consent to all terms of this agreement.
1、 Service Content
1.1 GAMARRK website is a platform that allows members to trade licenses for digital items such as game products. GAMARRK serves as a platform for buyers and sellers to trade. If you have a GAMARRK account, any transactions will be recorded in your membership statement, which records the payments made by you (as the buyer) to the author through Paydb and the payments made by the buyer to you (as the author) through GAMARRK.
1.2. The specific content of GAMARRK’s products and services shall be provided by GAMARRK according to the actual situation, and GAMARRK reserves the right to change, interrupt or terminate some or all of the products and services at any time.
1.3. GAMARRK provides products and services to users by accessing the internet through server-side devices. In addition, devices related to the products and services (such as computers, phones, modems, and other devices related to accessing the internet) and required fees (such as phone and internet fees paid for accessing the internet) shall be borne by the users themselves.
1.4. Users should use genuine software to receive products and services, and the software fees should be borne by the users themselves.
2、 Account Name and Password
2.1. After reading and agreeing to this agreement, the user shall become a registered user of GAMARRK and obtain the GAMARRK user account (hereinafter referred to as the “GAMARRK account”). The GAMARRK account name cannot be changed after registration, but the password corresponding to the account can be modified by users through the customer service guide provided by GAMARRK.
2.2. The user has the right to use the GAMARRK account and is fully responsible for the custody of the GAMARRK account and password, as well as all actions taken using the account and password. GAMARRK prohibits users from selling, transferring, lending, or sharing their GAMARRK account or password with others. GAMARRK shall not be liable for any consequences arising from the illegal use of the user’s GAMARRK account or password by others due to the user’s negligence in storage or any third-party behavior.
2.3. If a user discovers that their GAMARRK account or password has been illegally used by others or has abnormal usage, they should promptly notify GAMARRK according to the contact/handling methods published by GAMARRK, and have the right to request GAMARRK to take measures to suspend the login and use of the account. GAMARRK has the right to decide whether to suspend the login and use of the GAMARRK account based on the user identity verification results.
3、 Information Protection
3.1. The registration information described in Article 3 of this agreement, as well as non-public information stored by users within GAMARRK’s control during the use of products and services (hereinafter collectively referred to as “User Information”), shall be disclosed and protected in accordance with the provisions of this Article.
3.2. Protecting user privacy is a fundamental principle of GAMARRK. GAMARRK has always actively taken reasonable measures in terms of technology and management to ensure the security and confidentiality of user information.
3.3. In order to provide products and services to users normally, GAMARRK may need to transmit some user information to GAMARRK’s technical service providers, GAMARRK’s affiliated companies, or other third parties. On the premise that these third parties promise that they have legal business qualifications and will bear at least the same confidentiality obligations as GAMARRK, GAMARRK will transmit user information to these third parties. Users understand and agree to this.
3.4. GAMARRK will adopt a common, reasonable and feasible approach in the industry to protect the security of users’ personal information. GAMARRK uses commonly available security technologies and programs to protect users’ personal information from unauthorized access, use, or leakage, including but not limited to firewall and data backup measures; Access restrictions for data centers; Encrypt the identifiable information of mobile terminals, etc.
4、 Basic Rights of Users
4.1. Users may use the products and services provided by GAMARRK in accordance with this agreement and other rules published and changed by GAMARRKB from time to time.
4.2. Users have the right to supervise whether GAMARRK and its staff provide products and services to users in accordance with the rules published by GAMARRK during the use of the products and services provided by GAMARRK. They can also provide opinions and suggestions related to the products and services to GAMARRK at any time.
4.3. If the user disagrees with the terms of this agreement, or has objections to the subsequent modifications or updates made by GAMARRK, or is dissatisfied with the products and services provided by GAMARRK, the user may choose to stop using GAMARRK’s products and services at any time. If the user chooses to stop using GAMARRK’s products and services, GAMARRK will no longer assume any obligations or responsibilities towards the user.
5、 User Code of Conduct
5.1. The user agrees to regulate their behavior in accordance with various rules published or changed by GAMARRK from time to time, including this agreement, in order to accept and use GAMARRK’s products and services. Users shall have the right and bear the responsibility in accordance with the law for the behavior of their account after logging in. The user further agrees that in case of violation of these rules, they will bear the consequences and liability for breach of contract in accordance with the relevant provisions of this agreement.
5.2. During the use of the GAMARRK account, users must comply with relevant laws, regulations, and generally applicable norms of internet ethics and etiquette related to the dissemination of internet information. Users will bear full responsibility for the information content they publish. The various types of information published by users shall not include the following content:
(1) Inciting ethnic hatred, discrimination, and undermining ethnic unity;
(2) Disrupting national religious policies, promoting cults and feudal superstitions;
(3) Spreading rumors, disrupting social order, and disrupting social stability;
(4) Spreading obscene, pornographic, gambling, violence, murder, terrorist information, or abetting crimes;
(5) Insult, slander, or maliciously use words to attack others, infringing on their legitimate rights and interests;
(6) Infringe the intellectual property, copyright, or public/private rights of any third party;
(7) Violating social morality, humanistic morality, and customs;
(8) Disrupting the normal order of the game;
(9) Containing other content prohibited by laws and administrative regulations.
5.3. The GAMARRK account name of the user and the character, gang, and other names in the game account sold on the website shall comply with the principles of legality, compliance, health, and civilization, and shall not be used, including but not limited to those involving race, religion, politics, national leaders, political power, sovereignty, territory, obscene, vulgar, defamatory, intimidating, fraudulent, offensive, coercive, insulting, or potentially misleading Names that may have malicious targeting, clearly contradict facts, prohibited items, prohibited drugs, and other contents.
5.4. Users shall not interfere or hinder GAMARRK’s normal provision of products and services, especially:
(1) Attack, invade or overload GAMARRK’s website servers;
(2) Cracking and modifying the client program provided by GAMARRK;
(3) Unreasonably interfering or obstructing others from using the products and services provided by GAMARRK;
(4) Directly or indirectly utilizing channel vulnerabilities/rules for malicious recharge, malicious refund requests, malicious appeals to defraud the game’s virtual currency and retrieve the recharge amount.
5.5. Users must keep their account and password safe, and any consequences caused by account and password leakage due to user reasons will be borne by the user themselves.
6、 Game Management
6.1. Customer Service
Customer Service refers to the online staff responsible for maintaining and managing GAMARRK. Users should respect, understand, and cooperate with customer service. If they have any opinions, they should appeal through the GAMARRK dedicated email.
7、 Virtual Items
7.1. The ownership of various virtual items provided by GAMARRK, including games., belongs to GAMARRK’s affiliates and partners. Users can only have the right to use virtual items in accordance with laws and game rules.
7.2. Except for large-scale server disconnections, GAMARRK is not responsible for any transaction failures caused by local network issues, personal user operation issues, or other reasons that are not attributable to GAMARRK: game characters are deleted or returned, virtual items, or financial losses. GAMARRK is not responsible to users.
7.3. Due to the complexity of online transactions, GAMARRK does not support users to engage in offline transactions of virtual items or related behaviors (including but not limited to participating in offline transactions, assisting offline traders in operating and transferring game virtual items, etc.), and does not protect any transaction results generated by users engaging in offline transactions on their own, Any issues or disputes arising from offline transactions between users, whether on their own or through third-party platforms not authorized by GAMARRK, including but not limited to fraud of money or game virtual items through false transaction information, shall be borne by the users themselves, and GAMARRK shall not be responsible for compensating or recovering losses caused by fraud.
8、 Service Interruption or Termination
8.1. In case of any of the following situations, GAMARRK has the right to interrupt or terminate the provision of game services and other network services to users under this agreement at any time. GAMARRK shall not be liable for any inconvenience or losses arising therefrom:
(1) The personal information provided by the user is not true;
(2) The user violates the user code of conduct specified in this agreement.
8.2. The user is fully aware of the validity period of the GAMARRK account (the validity period shall be subject to the public announcement of GAMARRK company) and agrees to log in to the GAMARRK account from time to time to extend its validity period. The user is fully aware that GAMARRK has the right to cancel any GAMARRK account that exceeds the validity period and delete any information in the account.
(1) From the date of registering a GAMARRK account, if the account has no login or usage records within 6 months, and the account has no recharge records, GAMARRK has the right to cancel the account and delete the information content in the account.
(2) Please refer to the specific provisions of each product and service, or the specific regulations or announcements on the official website of the relevant products and services, for other conditions for canceling accounts/roles provided by GAMARRK.
8.3. To the maximum extent permitted by applicable laws, regardless of the termination of products and services for any reason, after GAMARRK issues a notice of termination of operation, users shall take corresponding measures to handle virtual items on the game and gaming platform on their own during the notice period. If a user continues to operate, recharge, and purchase game services after GAMARRK issues a notice of termination of operation, the user shall be responsible for any losses and consequences that may arise from the termination of operation after the expiration of the notice. After the termination of the product and service operation, users shall not demand GAMARRK to bear any form of compensation or liability for compensation, except for the game virtual currency that the user has redeemed but has not yet used, due to the termination of the service, including but not limited to compensation required due to the inability to continue using the game account, virtual items in the game, etc.
9、 Disclaimer
9.1. To the maximum extent permitted by applicable law, GAMARRK expressly disclaims any other type of warranty, whether express or implied, including but not limited to any implied warranties and responsibilities of merchantability, applicability, reliability, accuracy, completeness, and error free.
9.2. To the maximum extent permitted by applicable law, GAMARRK does not guarantee that the products and services provided by GAMARRK will meet the user’s requirements, nor does it guarantee that the products and services provided will not be interrupted, nor does it guarantee the timeliness, security, and non-interference of the products and services, nor does it guarantee that there will be no errors, and that information can be accurately, timely, and smoothly transmitted.
9.3. The user understands and agrees that any information and materials obtained through GAMARRK’s products and services, whether they are trusted or used, are entirely up to the user themselves, and the user shall bear any system damage, data loss, and other risks caused by such trust and use. GAMARRK does not guarantee any third-party information mentioned in the products and services, including but not limited to any product shopping services, transaction processes, recruitment information, etc.
9.4. To the maximum extent permitted by applicable law, GAMARRK shall not be liable for any indirect, incidental, accidental, special or consequential damages (including but not limited to personal injury, privacy leakage, failure to fulfill any responsibility, including good faith or reasonable prudence, compensation for damages caused by user negligence and any other monetary or other losses) caused by the user’s use of GAMARRK’s products and services, These damages may come from improper use of products and services by users or others, purchasing goods or similar services online, conducting transactions online that are not designated or authorized by GAMARRK, illegal use of services, or changes in information transmitted by users.
9.5. GAMARRK’s service interruption caused by the failure of fixed and mobile communication networks of domestic and foreign basic telecom operators involved in this Agreement, various technical defects, coverage restrictions, force majeure, computer virus, hacker attacks, user location, user shutdown, partner factors, intentional or negligent acts of others or other reasons not within GAMARRK’s technical capabilities Users are not responsible for the loss, garbled code, incorrect reception, inability to receive, or delayed reception of data or SMS content sent by them.
9.6. Any consequences caused by personal errors, errors, improper operations, or failure to perform real name authentication by users shall be borne by the users themselves, and GAMARRK shall not make any compensation or compensation.
9.7. If a user conducts transactions on a third-party trading platform that is not previously approved by GAMARRK, the transaction behavior, transaction results, or any disputes, legal liabilities, or user personal account and virtual property risks arising from the trading platform are not related to GAMARRK.
10、 Intellectual Property and Information Ownership
10.1. The copyright, patent rights, trademark exclusive rights, and other intellectual property rights of the product and service information and materials provided to users in Playd belong to their respective rights holders. Unless legally authorized in advance or otherwise provided by law, no one shall use, copy, disseminate, forge, imitate, modify, adapt, translate, assemble, publish, decompile or reverse engineer in any form without authorization. Otherwise, GAMARRK has the right to immediately terminate the provision of products and services to users, and hold them liable for intellectual property infringement in accordance with the law, and demand that users compensate GAMARRK for all losses.
10.2. In order to ensure accuracy and avoid disputes, the user agrees to use the data stored on the GAMARRK server as the judgment standard for the technical data and information involved in this agreement, and GAMARRK guarantees the authenticity of the data.
11、 Compensation for Damages
If the user violates this agreement or applicable laws and regulations, resulting in GAMARRK and GAMARRK’s parent company, subsidiaries, other affiliated companies, affiliates, and their personnel, employees The agent and all other relevant performance assistance personnel shall be liable for any damages or expenses incurred as a result (including but not limited to the payment of all legal fees required by the aforementioned legal entities to defend or claim litigation and related settlements for the user’s breach or illegal behavior), and the user shall be responsible for compensating the relevant expenses and paying compensation for damages.
12、 Termination of Agreement
Users shall comply with the provisions of this agreement and relevant laws and regulations. GAMARRK has the right to determine whether the user has violated this agreement. If GAMARRK determines that the user has violated this agreement or any laws and regulations, GAMARRK shall immediately suspend or terminate the user’s account and delete all relevant information, files, and any records in the GAMARRK account without prior notice to the user, as well as restrict, stop, or cancel the user’s usage qualification.
13、 Modification and Interpretation Rights
13.1. In order to provide products and services to users in a timely and better manner, GAMARRK reserves the right to modify, add, or delete the terms of this agreement at any time within the maximum applicable scope of law, taking into account the constantly changing nature of GAMARRK itself, users, and market conditions. When modifying, adding, or deleting the terms of this agreement, GAMARRK will announce the fact of the modification, addition, or deletion on its official website without individual notification to users. If the user does not agree with the content modified, added, or deleted by GAMARRK , they can immediately stop using the services provided by GAMARRK. If the user continues to use the services provided by GAMARRK , it shall be deemed that the user agrees to and accepts the modified, added, or deleted terms of this agreement, and shall not demand any compensation or compensation as a result.
13.2. Users shall not transfer their rights or obligations under this Agreement without the prior written consent of GAMARRK. GAMARRK has the right to exercise some or all of its rights or perform some or all of its obligations under this agreement through its subsidiaries or other affiliated companies.
14、 Other Agreements
14.1. The place of performance of this agreement is GAMARRK office located at Room 5003 FLOOR 5, YAU LEE CENTRE, 45 HOI YUEN Road, KWUN TONG, HONG KONG. If any content of this agreement conflicts with the law, the legal provisions shall prevail.
14.2. If any provision of this agreement is partially or completely invalid, it shall not affect the validity of other provisions.
14.3. Any notices, announcements, statements, reminders, etc. that GAMARRK needs to send to users can be sent through GAMARRK ’s official website (www.gamarrk. com) announcements, emails, page announcements, phone calls, or other methods deemed appropriate by GAMARRK. If there are changes in the terms and conditions of this agreement, changes in the content/methods of products or services provided by GAMARRK, or other important notifications, GAMARRKwill send notifications to users in the above form. Once a notice is sent, it is deemed delivered and users should promptly check the relevant content.
Contact Us：
E-mail：service@gamarrk.com
Company ：HONGKONG HAOZHONGSHENG TRADING CO.,LIMITED
Address：ROOM 1006,10/F.,PO YIP BUILDING,23 HING YIP STREET,KWUN TONG,KLOWLOON,HONG KONG
